Chairman’s Message
Al Jazeera Exchange believes in customer satisfaction and determined to deliver quality services to our customers through continuous improvement of operational standards to meet the requirements of our regulators, customers and society.
Our customers are the pillars on which our reputation is built and we thank them for their continued patronage and support. We in Al Jazeera will leave no stone unturned to make the best services in the industry available to them. We understand, more than the value of the money, the sentiments attached to it so that we take utmost care in ensuring that the money reaches its destination safe, sound and in time.
Al Jazeera Exchange is well poised to face the challenges of the future. We hope to build a world class company that continues to enjoy the trust and confidence of our customers. We shall continuously explore, and adopt innovations keeping our vision and mission in our foremost priority to provide the top class service to our customers.
About Us
Al Jazeera Exchange, established in Qatar on 15th November 2003, is a partnership firm with nine partners registered with Ministry of Economy Commerce under CR No. 26800. It started its commercial operations from 17th January 2004 under the license from Central Bank of Qatar to do the business of foreign currency exchange and remittance.
Over the years it has grown into one of the leading money exchange establishments in Qatar with 13 branches at strategic locations in the country. Al Jazeera Exchange has remittance arrangements with major banks in countries like UAE, India, Pakistan, Bangladesh, Sri Lanka, Nepal, Philippines, Egypt, Lebanon, Jordan etc. It has also tied up with renowned remittance service providers like Western Union, Xpress Money, Transfast, EzRemit, IME Nepal, Instant Cash, MMRemit, Prabhu Money Transfer etc. This enables the customer to the right solution which perfectly addresses his needs for remitting his money safe and secured to his homeland.
Al Jazeera Exchange is committed to offer the best quality service to its customers, whether it is for remitting their hard earned money back to their home country or for exchanging the foreign currencies. It is equipped with the latest technology which enables it offer the fastest and secure way of remittances to its customers. It is its endeavor to keep its technology updated always to provide cost effective service to its customers. The well trained and courteous employees across its counters ensure prompt and efficient service in all its branches.
Our Vision
Our vision is to be the market leader in Qatar in providing world class remittance services by continuous improvement in our services using latest technology, by employing efficient and courteous staff and by providing innovative options to meet or exceed the expectations of our customers and there by building a strong customer base.
Our Mission
Our mission is to provide top quality service to the customers by providing a variety of remittance options to choose from, by entering into business tie ups with the best banks and service providers in the world, by using the state of the art technology and by utilizing the highly motivated, well trained and proactive staff who can provide a hassle free environment to the customers to do their transactions.
Our Values
Managed by professionals who have many years of experience in the field, following the highest standards of business ethics, transparent in its dealing with employees, customers and business partners and supported by the patronage of our loyal customers.
AML Policies
We at Al Jazeera is committed to comply with the local regulations in preventing Money Laundering and Financing of Terrorist Activities. We meticulously follow the instructions from our regulators and our records for protecting our company from being used for money laundering or financing terrorist activities. We have a well defined KYC and AML Policies and Guidelines which is being updated periodically.Our Compliance Department is managed by qualified and experienced MLROs who keep constant watch on all transactions and we provide frequent training to front office staff as well as all managers to keep their knowledge updated on the subject always.